Rent-A-Center in Hiram, GA Closed now

Reviews about Rent-A-Center

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  June 12, 2020, by Mrs Moto-All-In-One
  I recently rented furniture from the Hiram, GA location Dec 2016 -Jan 2017. 1. The delivery and drop off to my home was great! No complaints there. 2. Make sure you get rental payment schedule IN WRITING. We specified monthly and walked out of the place thinking our payment was due in a month. We got a call about 2 weeks later shaking us down for money saying we are to pay weekly. To us, paying weekly was annoying! MONTHLY! 3. Customer service: Left with a bad taste in our mouth, we said "screw this" and decided to pay the remaining balance and have the furniture picked up. We called on Monday to have it picked up on Thursday. Thursday, they sent someone to GET THE MONEY, but not the furniture! They said they thought we said we were going to pay and keep the furniture! They reassured us again a crew would pick up furniture in 20 mins. No show. A call back and we were told the store was closing and it would have to be the next day. No courtesy call as we sat by the window looking for the truck? Really? :( ) I normally would not complain but.... I had new furniture delivered with expectation the rental would be picked up. My living room is cluttered now. How many times in my busy day must I call a rental place to do business! Wow! 4. The only thing I could mutter under my breath was "OMG! They are so ghetto here." It felt like McDonalds in the hood when you drive off with half your order missing and you have to go back inside and deal with people who don't care to get it right. Keep in mind, this is MY FIRST online review of anything! For me to go out of my way to type this means they really did us a number. Don't sign a contract with these guys! Next time I'm going to Court Furniture to rent. Document Document Document